Customer Feedback from Recent Workshops
April 2012: Major Content Site: “Outstanding job today Doug. You could feel the clouds parting! Thanks for making it (the workshop content) so relevant.”
March 2012, Social Marketing and Media Company: “Today was a night and day difference from other sales trainings we've conducted...I saw our most seasoned team members taking notes...The team will be putting this into practice now!"
March 2012, UK Network Ad Sales Team, Videoconference Workshop: “I wanted to send a note to thank you for the successful workshop on Thursday afternoon. I wasn’t sure what the experience would be like over video conference (but) the team thought the session went really well, and felt very positive about immediate changes they can implement into their Sales process.”
March 2012, Weather Focused Media Company: “I wanted to send a note to let you know how motivating your presentation was at our sales conference. You always deliver amazing insights into this ever changing media industry and I left there feeling more intelligent with an idea of the type of seller I am, but also….how I can be better.”
March 2012, Women’s Lifestyle Multi-Media Company: “I just wanted to send a quick note to say Thank you for delivering such an outstanding sales training day. The team is definitely excited & the feedback already has been positive. I look forward to sharing with you how this approach transforms our ad sales business & reputation in the marketplace."
March 2012, Web and Mobile Application and Media Company: “You did a great job as always and really set the sales team up great for the following day’s conference as the participation carried over right into the next day.”
February 2012, Technology-Driven Ad Network: “Simply put; you knocked it out of the ball park. Not only was our team talking about how valuable your session was, but the news leaked out to other reps in the company! I was stopped no less than 5 times by other people from the company telling me they heard great things about your work."
January 2012, Digital Business-to-Business Specialty Network: "Wanted to send you a note and say thanks. Your presentation was a huge boost for me. Next week - I have more senior management meetings in one week than I have had in years. And I will not be talking click-through rates, but rather speaking with a POV that brings to life the customer’s “broken windows.”
January 2012, Video Network: “Thanks again for a great session last Thursday. On my 9 am call with my team this morning, each shared their specific commitments and what accounts will take priority this week. Additionally, they shared which agencies they are targeting to learn more about how they differentiate themselves as a business…Thanks again for helping me grow as a leader in this business.”
January 2012, Cross-Channel Media Company: “I have been in many training days over my career, but yours was the first that combined an excellent foundation of new information with actionable sales training - thank you!”
December 2011, Business-to-Business Event and Media Company: “I just want to reiterate how fantastic yesterday was. It gave me the techniques I've been looking for to work with our clients, better words to use in directing the troops, and further resolve on who and what we need on our sales team. Thanks again!”
November 2011, Sports Media Company: “I want you to know that everybody thoroughly enjoyed your presentation and took away truly valuable information. The idea of transcending our competition– so smart. I think often times we are stagnant in our approach which ultimately leads us nowhere.”
November 2011, Vertical Advertising Network: “Thank you so much for giving me the opportunity to learn from Doug. It was a great day! I learned A LOT and am now energized to hit the streets (or the mountain) with a new perspective and passion for our work. Thanks for investing in us, your sales team. I've already chosen the 10 target accounts for my territory and you can bet they are all getting a ‘Selfless Insight’ today.”
October 2011, Digital Lifestyle Publisher: “While I suspect this is a common response to your training, I feel the strong need to tell you what a truly valuable experience I had. Your approach is so clear and logical, but at the same time – novel. I agreed with everything you said; and personally, I always tried to sell from this place of smart, thoughtful strategy and confidence. You provided tools that will help to hone this process even further. Thank you for that.”
October 2011, Multimedia Women’s Lifestyle Publisher: “Wanted to let you know that our digital training with Doug yesterday was wonderful -- he's was so great and brought an incredible strategy and new perspective to the table.”
September 2011, Account Management Team, Major Portal: “The training resonated significantly with the participating AMs and they are excited to put it into play. Doug – thanks so much for your commitment to this curriculum. It’s a game changer and will have a big impact on our organization.”
August 2011, In-Text and Enhanced Digital Solutions Provider: “I appreciate the value you deliver always, and look forward to continued association with you and your organization for years to come.”
August 2011, Major Cable Network: “I want to thank you for being so prepared and conducting a really useful workshop. I found it to be a day well-spent with a lot of actionable takeaways. My team thought it was energizing, especially in terms of re-thinking how we work with agencies and clients more effectively. I also thought it was a good forum for open discussion among the sales team about some of the challenges that we face organizationally.”
July 2011, Conversational Marketing Provider: “Thank you so much for a really excellent day. The team was really engaged and very impressed with the quality of material you presented. It was also great for me as a refresher on the fundamentals of sales approach and thought process. I met with the sales directors the next morning and we discussed numerous tactics to reinforce what we learned in your session. I’m sure it will help our close rates!”
July 2011, Advertising Services Provider, Major Telecom Company: “Thank you again for creating and leading yesterday's workshop. The feedback has been overwhelmingly positive. The message was powerful and I think really will help transform our sales force. I look forward to working with you and Upstream again in the future.”
July 2011, Health-Oriented Advertising Network: “Long overdue thank you fabulous training session. Our visibility and number of meetings with drivers/translators has increased significantly and we’re having much more fun (and generating more revenue opportunity) having more strategic discussions about building value. Thanks again.”
June 2011, Major Advertising Network: “Had nothing but positive feedback on your session from our team. Thanks again.”
June 2011, Digital Sales Team, Major Fashion Publisher: “I wanted to shoot you a quick note thanking you for the invaluable information you presented during your workshop on Monday. As an aspiring seller, I found your story and experience a strong motivator in my transition. You definitely connected with the audience and taught lessons I believe are hard to come by. Thank you again.”
